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Zero to Hero: How to Build a Strong Brand Online from Scratch

Building a strong brand presence and boosting sales online is crucial for businesses in 2023. With the increasing importance of online shopping, it’s essential for companies to establish a solid online presence and connect with their target audience. However, building a successful brand and increasing sales can be  daunting, especially with the constantly evolving digital landscape. In this article, we’ll explore practical strategies to help you build a strong brand presence and increase sales online in 2023. From understanding your target audience to measuring and analyzing your online marketing efforts, find actionable tips to help you achieve your online marketing goals in this article.

1. Understanding Your Target Audience

Defining Your Target Audience

Defining your target audience is the first step in building a strong online brand presence. It is essential to understand who your ideal customers are, what their needs and pain points are, and how your brand can provide value to them. Start by creating buyer personas, which are fictional representations of your ideal customers based on key demographic, behavioural, and psychographic characteristics.

Conducting Market Research

Conducting market research is crucial for understanding your target audience’s behavior, preferences, and attitudes towards your brand and competitors. Market research can involve surveys, focus groups, customer interviews, and social media listening. Use the insights gathered from market research to tailor your brand messaging, content, and online presence to your target audience’s specific needs and preferences.

2. Crafting a Unique Brand Identity

Creating a Brand Values and Personality

A strong brand mission and values that define your personality can help differentiate your brand from competitors and connect with your target audience on an emotional level. Determine what your brand stands for, what its purpose is, and how it can make a difference in the lives of your customers. Use these core values to guide your brand messaging and content creation.

Designing a Memorable Logo and Visual Identity

A memorable logo and visual identity can help your brand stand out and be easily recognized by your target audience. Invest in quality branding that reflects your brand’s personality and values. Ensure that your logo and visual identity are consistent across all online channels, including social media, website, and email marketing.

3. Building a Consistent Online Brand Presence

Developing a Brand Voice and Tone

A consistent brand voice and tone helps your brand build trust and credibility with your target audience. Determine your brand’s personality, tone, and style of communication, and ensure that they are consistent across all online channels. This consistency helps reinforce your brand identity and make it easier for customers to recognize and engage with your brand. The graphic below displays the Tone of Voice for you to start with. 

Establishing Brand Guidelines

Establishing brand guidelines helps maintain consistency in your brand’s visual identity, messaging, and tone across all online channels. Your brand guidelines should cover aspects such as logo usage, typography, color palette, image style, and tone of voice. Ensure that your brand guidelines are accessible to your entire team to ensure consistency in all brand communications.

4. Creating Effective Content Marketing Strategies

Identifying Content Marketing Goals

Identifying your content marketing goals is crucial for creating a strategy that delivers results. Determine what you want to achieve with your content marketing, whether it is increasing brand awareness, generating leads, or driving conversions. Use these goals to guide your content creation, distribution, and promotion strategies. With the current  AI revolution and tools like ChatGPT, content creation is less hectic. Make sure it is plagiarism free before using AI generated content. 

Crafting Compelling Content

Crafting compelling content that resonates with your target audience drives engagement and builds brand loyalty. Consider using a variety of formats, such as blog posts, videos, infographics, and social media content, to cater to different audience preferences. Use your brand voice and values to guide your content creation and ensure that it aligns with your brand identity and messaging.

5. Leveraging Social Media for Brand Awareness

Social media has become a medium of credibility for businesses in this digital era. Hence, it is highly important  to have healthy brand presence with brand awareness and consistent engagement with your target audience. However, with so many platforms to choose from, it’s essential to select the right ones for your business. Determine where your target audience spends their time and focus your efforts on those platforms.

Developing a social media strategy after deciding the platform is crucial. This includes creating a content calendar, determining the right tone and voice for your brand, and engaging with your followers.

Choosing the Right Social Media Platforms

When it comes to social media, it’s important to focus your efforts on the platforms where your target audience spends their time. For example, if you’re targeting a younger audience, you may want to focus on platforms like TikTok or Instagram, while Facebook and LinkedIn may be better for a more professional demographic.

Developing a Social Media Strategy

A strong social media strategy involves creating a content calendar and determining the right tone and voice for your brand. Engage with your followers by responding to comments and messages and encourage your audience to be a part of your brand by having opinion polls, organizing giveaways etc.

6. Implementing a Strong SEO Strategy

Search engine optimization (SEO) is the process of optimizing your website that is user friendly and crawlable by search engines to rank higher in search engine results pages. A strong SEO strategy is essential for driving traffic to your website and increasing sales.

Understanding SEO Basics

The basics of SEO involve identifying relevant keywords and phrases and optimizing your website’s content and structure accordingly. This includes optimizing title tags, meta descriptions, and headers, and creating high-quality content.

Optimizing Website Content and Structure

To optimize your website for search engines, you need to create high-quality content that incorporates relevant keywords and phrases. It’s also important to optimize your website’s structure, including its URL structure, navigation, and internal linking.

7. Offering Exceptional Customer Service

Exceptional customer service is essential for building brand loyalty and increasing customer retention. By responding quickly and effectively to customer inquiries and complaints, you can create a positive customer experience that will keep them coming back.

Responding to Customer Inquiries and Complaints

When responding to customer inquiries and complaints, it’s essential to be prompt and professional. Listen to their concerns and provide personalized solutions that meet their specific needs.

Delivering Personalized Customer Experiences

Personalization is key to delivering exceptional customer experiences. By collecting data about your customers and tailoring your marketing efforts to their specific needs and preferences, you can create a more personalized experience that will keep them engaged and loyal to your brand.

8. Measuring and Analyzing Your Online Marketing Efforts

To ensure that your online marketing efforts are successful, it’s important to measure and analyze your results. By setting and tracking key performance indicators (KPIs) and using analytics tools, you can gain valuable insights into your audience and make data-driven decisions.

Setting and Tracking Key Performance Indicators(KPI)

Setting and tracking KPIs allows you to measure the success of your online marketing efforts. Some of the key metrics are website traffic, conversion rates, retention rate, bounce rate and social media engagement.

Using Analytics Tools to Measure Success

Analytics tools like Google Analytics allow you to track and analyze your website’s performance, including metrics like traffic sources, bounce rates, and page views. By using these tools, you can gain valuable insights into your audience and make data-driven decisions to optimize your online marketing efforts.By implementing the strategies outlined in this article, you can build a strong online brand presence and increase sales in 2023. While it may take time and effort, the payoff will be worth it, as a well-crafted online presence can lead to increased brand awareness, higher sales, and increased customer loyalty. Remember to stay consistent, regularly evaluate your strategy, and adapt to changes in the digital landscape to ensure your success in the years to come.


What is the importance of building a strong brand presence in 2023?

With customers increasingly transforming to online shopping, having a solid online presence helps you connect with your target audience and opens up an entire playground to win your competitors. A strong brand presence increases brand awareness, customer loyalty, and ultimately leads to increased sales.

What are some key components of a successful online brand presence?

A successful online brand presence has several critical components, including a well-defined brand identity, consistent branding across all platforms, effective content marketing strategies, and a strong social media presence. Additionally, a solid SEO strategy, exceptional customer service, and regular analysis of your online marketing efforts can further solidify your online brand presence.

How long does it take to build a strong online brand presence?

Building a strong online brand presence takes time and effort, and the timeline can vary depending on your business’s goals and resources. However, it’s essential to stay consistent, regularly evaluate your digital strategies, and adapt to changes in the digital landscape to ensure ongoing success. While it may take time, the payoff of a well-crafted online brand presence can lead to increased brand awareness, higher sales, and increased customer loyalty.

What are some common mistakes businesses make when building an online brand presence?

One common mistake businesses make when building their online brand presence is failing to define their target audience and develop a clear brand identity. Additionally, inconsistent branding across platforms, lack of engagement on social media, and neglecting to analyze digital marketing efforts are other common mistakes. It’s essential to stay consistent, regularly evaluate your strategies, and adapt to changes in the digital landscape to avoid these mistakes and achieve online marketing success.

8 Actionable Tips for Businesses to Succeed

Estimated reading time: 4 minutes

Your Business struggling to get back on track post COVID? 

Are you starting a new venture? This post is for you. 

Let’s dive in.

Here is a list of 8 important things you have to consider to be successful in upcoming years.

8 Tips for Business Success Post COVID-19:

Have a Brandable Website

Your customer’s experience starts here. You may get a cheap website with Wix or install a theme you purchased from a famous marketplace. 


Check the theme demo with Google PageSpeed Insights Tool. If you see a score of 80/100 on mobile go ahead and buy it. Else build a quality website with the best website designing company in the market who are affordable yet very skilled. 

Make sure you get a website packed with all the Goodies – Responsive, Goal Conversion Tracking with GA, Great UX & SEO Ready. 

Important: Speed Optimized (FCP, LCP, TTI, etc.), Integrate your contact forms to CRM. Don’t forget to set up retargeting with Facebook Pixel.

Invest in Google Ads

Yes, you got me right! 

Google Ads will help you generate instant leads/sales. This will be a great investment to get great ROI if done right. Invest in Google Ads, but don’t do it yourself. If you are not a pro, chances are you may run out of your Ad Investment without getting quality leads. 

I highly recommend you to hire a Google Ads Management Company to get it right. 

Important: You must calculate ROI, ROAS (Return On Ad Spend).

Stay Active in Social Media

You know your business better. Don’t sell on social media! 

Stay friendly, share insights, works, tips, achievements, appreciate people if they have done something amazing. 

If you start doing it right, you will get more followers organically. 

Post frequently, staying active help. Don’t re-share posts frequently, until or unless it’s very helpful, People may lose interest. Don’t post something for the sake of being active, it won’t help! 

Take SMM Influencers as an example, they always provide useful & unique information that drives people crazy.

Use WhatsApp to Send Offers & Insights

Have a customer base or have lots of contacts? Setup WhatsApp status, share your offers, insights, and tips. 

You won’t believe it, I have generated 10K dollars without breaking my bank with a simple yet effective status. If you have an amazing offer, send it to all your subscribers on WhatsApp – you can experience a greater conversion rate than email marketing. 

Wait: How will you measure it? I know you will come to this point! Use this URL Shortener tool to setup tracking – this helps you measure which medium performs better.

Use a CRM

It’s 2021, Are you still not using CRM? 

CRM will help you organize your business contacts, engage with your customers and potential customers in a whole new level. 

Integrate your website contact forms to your CRM. You can start with any Free CRM’s Hubspot and Zoho are few good names and the list goes on. 

At Dezvolta, we use Hubspot CRM (free) with Hubspot Sales Navigator (Paid) and it works like a charm.

Use a Good Email Signature

Most of us use a simple email signature, it’s time to change it. A professional email signature will create trust, so why not use one. You can get a super cool email signature for free using the email signature generator tool available online.

Your email signature must have the following:

  • Name
  • Professionally shot Photo
  • Your Designation
  • Email
  • Phone
  • Address
  • Website
  • Links to Social Media

Invest in SEO

SEO is an activity that takes a long time to get great results. SEO gets you a very high ROI good than any other medium. It’s like you plan a coconut tree in good farmland, with reasonable water it will yield for many years. 
Same here with SEO: Initial investment will be high, good returns in long term. Again, you have to choose the right SEO Company to get desired results. Always choose an SEO Company specialized in SEO + Web Design.

Run Ads in Social Media

Facebook/Instagram Ads is an effective way for your brand to reach a wide audience. Create a buyer persona, tailor-make your ad campaigns. 
Wonder if your ‘BIG’ competitors are already running ads on Facebook, Instagram, or Twitter? Here is an easy way to find competitor ads.